We want you to be totally thrilled with our service… so absolutely delighted you will recommend us to your friends and neighbors. Frankly, we want to care for your property forever.
You are the judge, if our work is not excellent, we will re-do the item in question for FREE. If you are still not happy, you will not owe us one single dollar. Nothing is more important to us than your complete satisfaction.
We’ve spent the past twelve years building out a professional landscape maintenance service that is setting the industry bar higher and higher every year.
One of the things you’ll notice right from the outset is that we use technology to make things easier for you. For example, we can give you an almost instant estimate by looking at your property online. Once your setup for service, we use a single business system that allows us to share important details about your property with our crews and they in turn can send us photos that help us identify potential issues with your landscape.
In our experience, most issues are the result of poor communication. To fix this systemic issue we’ve invested heavily in our customer service infrastructure. When you contact us you will always get an actual person on the phone. We know how frustrating it can be to have an issue and continuously get voicemail or wait days to get an email response back. Further, we are proactive and prompt in communicating about service issues or delays.
Delivering on quality is something we take very seriously. We hold our team to a high standard and continuously train them on new techniques and methods. They care about the details (large and small) that can really elevate a service offering. For example, we sharpen our lawn mower blades every 10 mowing hours and blade edge our lawns every visit. You’ll notice this attention and though towards detail in almost everything we do.
Living up to what we say we will do is important to us. It’s why our clients continue to do business with us and why we are the most reviewed landscape company in the city. If for any reason you are unhappy with our service we will do whatever it takes to make things right. While many companies tout having a guarantee, ours is actually part of our DNA. We want to be the last landscape maintenance service you ever need to hire.